You can find this out by seeing what day your email says the order was shipped, or check the tracking number. Orders received AFTER 21 days will NOT be accepted, period. We will invoice you for return shipping OR we will donate your item(s).
(ALL DAYS (not only business)
We stand behind our products and want you to be satisfied with them! We always do our best to take care of our customers - dealing with all situations fairly and responsibly! If you received a damaged or defective item, please email us within 3 days of receipt item(s) at email@example.com and we will rectify this right away!
Each item is photographed to its very best to display accurate colors, measurements and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color and our photographs are taken in different lighting situations than your home.
Store Credit never expires. We release over 50 new items per week and we just know that you will find something else very quickly! Discounts & sales tax is automatically taken into consideration with the store credit issued.
Please ship back your ELIGIBLE ITEM(S) in a package of your choice and with a carrier of your choice (USPS, UPS, FedEx, DropOff) to the address above. We suggest holding onto the tracking information. Please make sure your items are eligible and you did not use a coupon of 20% or more on the order.
Please ensure that ALL APPROVED ITEMS listed on the Packing Slip are included in the SAME package.
Expect an emailed E-Gift Card within 3 business days of the delivery of your Return at our warehouse. Store Credit is calculated automatically to reflect any discounts and taxes at time of purchase. Store Credit is not processed the day your item is delivered (unless you’re lucky!). It must be sorted, inspected, and processed (you know, the fun stuff).
If you return multiple items from different orders, each order (which can contain multiple items) will receive its own gift card.
CommentSold orders will be issued store credit on the CommentSold platform, gift card balances can not be transferred from website to commentsold. ;(
3661 Briarfield Blvd Suite 103 Maumee, OH 43537
PLEASE include your packing slip or sheet of paper with what you are returning, your name, email, and order number. We appreciate when you list a reason as well!